Our Commitment
At Freeform, we are committed to protecting the privacy and security of our clients’ and customers’ data. We recognize that you trust us with sensitive information, and we take that responsibility seriously.
Data We Collect and Manage
In the course of serving our clients, we may collect and manage various types of information, including:
- Contact information
- Payment and billing details
- Project-related information
- Building access credentials and related data
- Other information necessary to deliver our services effectively
How We Protect Your Data
We implement appropriate technical, administrative, and physical safeguards designed to protect the confidentiality, integrity, and security of the data entrusted to us. Our security practices include:
- PCI Compliance: We maintain Payment Card Industry Data Security Standard (PCI DSS) compliance to ensure the secure handling of payment card information
- Access Controls: We limit access to customer data to authorized personnel who need it to perform their job functions
- Secure Infrastructure: We use industry-standard security measures to protect data from unauthorized access, disclosure, alteration, or destruction
- Vendor Management: We carefully evaluate third-party service providers who may process data on our behalf
- Regular Review: We periodically review and update our security practices to address evolving threats and industry standards
Our Privacy Principles
- Transparency: We are clear about what data we collect and how we use it
- Purpose Limitation: We collect and use data only for legitimate business purposes related to serving our clients
- Data Minimization: We collect only the information necessary to provide our services
- Retention: We retain data only as long as needed to fulfill our obligations or as required by law
- Confidentiality: We do not sell, rent, or share customer data with third parties except as necessary to provide our services or as required by law
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information, subject to legal and contractual obligations
- Ask questions about our privacy and security practices
Questions or Concerns
If you have questions about this policy or our data protection practices, please contact us at contact@freeformspaces.com
We are committed to addressing any concerns promptly and transparently.
This policy may be updated periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly.
